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What settings do I need to have in place to access the mobile app from my phone?

To ensure you have the proper settings in place to access the mobile app from your iPhone:

  1. Go to Settings > Safari.
  2. Ensure that "Block All Cookies" is off.

 

To ensure you have the proper settings in place to access the mobile app from your Android device:

  1. Launch Chrome.
  2. Click the three dots at the top right corner > go to Settings > Site Settings > Cookies.
  3. Ensure that "Allow sites to save and read cookie data" is on.

 

 

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